Friedrich, Gerhard

Twenty-Five Years of Successful Application of Constraint Technologies at Siemens

AI Magazine

The development of problem solvers for configuration tasks is one of the most successful and mature application areas of artificial intelligence. The provision of tailored products, services, and systems requires efficient engineering and design processes where configurators play a crucial role. For more than 25 years the application of constraint-based methods has proven to be a key technology in order to realize configurators at Siemens. This article summarizes the main aspects and insights we have gained looking back over this period.

A Taxonomy for Generating Explanations in Recommender Systems

AI Magazine

In recommender systems, explanations serve as an additional type of information that can help users to better understand the system's output and promote objectives such as trust, confidence in decision making or utility. This article proposes a taxonomy to categorize and review the research in the area of explanations. It provides a unified view on the different recommendation paradigms, allowing similarities and differences to be clearly identified.

Plausible Repairs for Inconsistent Requirements

AAAI Conferences

Knowledge-based recommenders support users in the identification of interesting items from large and potentially complex assortments. In cases where no recommendation could be found for a given set of requirements, such systems propose explanations that indicate minimal sets of faulty requirements. Unfortunately, such explanations are not personalized and do not include repair proposals which triggers a low degree of satisfaction and frequent cancellations of recommendation sessions. In this paper we present a personalized repair approach that integrates the calculation of explanations with collaborative problem solving techniques. In order to demonstrate the applicability of our approach, we present the results of an empirical study that show significant improvements in the accuracy of predictions for interesting repairs.

A Framework for the Development of Personalized, Distributed Web-Based Configuration Systems

AI Magazine

For the last two decades, configuration systems relying on AI techniques have successfully been applied in industrial environments. These systems support the configuration of complex products and services in shorter time with fewer errors and, therefore, reduce the costs of a mass-customization business model. The European Union-funded project entitled CUSTOMER-ADAPTIVE WEB INTERFACE FOR THE CONFIGURATION OF PRODUCTS AND SERVICES WITH MULTIPLE SUPPLIERS (CAWICOMS) aims at the next generation of web-based configuration applications that cope with two challenges of today's open, networked economy: (1) the support for heterogeneous user groups in an open-market environment and (2) the integration of configurable subproducts provided by specialized suppliers. This article describes the CAWICOMS WORKBENCH for the development of configuration services, offering personalized user interaction as well as distributed configuration of products and services in a supply chain.

Reports on the AAAI 1999 Workshop Program

AI Magazine

The AAAI-99 Workshop Program (a part of the sixteenth national conference on artificial intelligence) was held in Orlando, Florida. Each workshop was limited to approximately 25 to 50 participants. Participation was by invitation from the workshop organizers. The workshops were Agent-Based Systems in the Business Context, Agents' Conflicts, Artificial Intelligence for Distributed Information Networking, Artificial Intelligence for Electronic Commerce, Computation with Neural Systems Workshop, Configuration, Data Mining with Evolutionary Algorithms: Research Directions (Jointly sponsored by GECCO-99), Environmental Decision Support Systems and Artificial Intelligence, Exploring Synergies of Knowledge Management and Case-Based Reasoning, Intelligent Information Systems, Intelligent Software Engineering, Machine Learning for Information Extraction, Mixed-Initiative Intelligence, Negotiation: Settling Conflicts and Identifying Opportunities, Ontology Management, and Reasoning in Context for AI Applications.