Machine learning techniques have conquered many different tasks in speech and natural language processing, such as speech recognition, information extraction, text and speech generation, and human machine interaction using natural language or speech (chatbots). Modern techniques typically rely on large models for representing general knowledge of one or several languages (Large Language Models, LLMs), or for representing speech and general audio characteristics. These models have been trained with large amounts of speech and language data, typically including web content. When humans interact with such technologies, the effectiveness of the interaction will be influenced by how far humans make use of the same type of language the models have been trained on or, in other words, if the models are able to generalize to the language used by humans when interacting with the technology. This may lead to some gradual forms of adaptation in human speech and language production, and users who do not adapt may be excluded from efficient use of such technologies. On top of this, as commercial model development follows market needs, under-represented languages and dialects/sociolects may decrease in terms of priorities. Furthermore, for many lesser spoken languages the necessary data is not available, which will worsen a digital divide in speech and language technology usage. The workshop sets out to discuss this problem based on scientific contributions from the perspective of computer science and linguistics (including computational linguistics and NLP).

Counterfactual examples are widely used in natural language processing (NLP) as valuable data to improve models, and in explainable artificial intelligence (XAI) to understand model behavior. The automated generation of counterfactual examples remains a challenging task even for large language models (LLMs), despite their impressive performance on many tasks. In this paper, we first introduce ZeroCF, a faithful approach for leveraging important words derived from feature attribution methods to generate counterfactual examples in a zero-shot setting. Second, we present a new framework, FitCF, which further verifies aforementioned counterfactuals by label flip verification and then inserts them as demonstrations for few-shot prompting, outperforming two state-of-the-art baselines. Through ablation studies, we identify the importance of each of FitCF's core components in improving the quality of counterfactuals, as assessed through flip rate, perplexity, and similarity measures. Furthermore, we show the effectiveness of LIME and Integrated Gradients as backbone attribution methods for FitCF and find that the number of demonstrations has the largest effect on performance. Finally, we reveal a strong correlation between the faithfulness of feature attribution scores and the quality of generated counterfactuals.

Free-text rationales justify model decisions in natural language and thus become likable and accessible among approaches to explanation across many tasks. However, their effectiveness can be hindered by misinterpretation and hallucination. As a perturbation test, we investigate how large language models (LLMs) perform the task of natural language explanation (NLE) under the effects of readability level control, i.e., being prompted for a rationale targeting a specific expertise level, such as sixth grade or college. We find that explanations are adaptable to such instruction, but the requested readability is often misaligned with the measured text complexity according to traditional readability metrics. Furthermore, the quality assessment shows that LLMs' ratings of rationales across text complexity exhibit a similar pattern of preference as observed in natural language generation (NLG). Finally, our human evaluation suggests a generally satisfactory impression on rationales at all readability levels, with high-school-level readability being most commonly perceived and favored.

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding, as one-off explanations may occasionally fall short in providing sufficient information to the user. Current solutions for dialogue-based explanations, however, require many dependencies and are not easily transferable to tasks they were not designed for. With LLMCheckup, we present an easily accessible tool that allows users to chat with any state-of-the-art large language model (LLM) about its behavior. We enable LLMs to generate all explanations by themselves and take care of intent recognition without fine-tuning, by connecting them with a broad spectrum of Explainable AI (XAI) tools, e.g. feature attributions, embedding-based similarity, and prompting strategies for counterfactual and rationale generation. LLM (self-)explanations are presented as an interactive dialogue that supports follow-up questions and generates suggestions. LLMCheckup provides tutorials for operations available in the system, catering to individuals with varying levels of expertise in XAI and supports multiple input modalities. We introduce a new parsing strategy called multi-prompt parsing substantially enhancing the parsing accuracy of LLMs. Finally, we showcase the tasks of fact checking and commonsense question answering.

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system can help users explore datasets and models with explanations in a contextualized manner, e.g. via clarification or follow-up questions, and through a natural language interface. We adapt the conversational explanation framework TalkToModel (Slack et al., 2022) to the NLP domain, add new NLP-specific operations such as free-text rationalization, and illustrate its generalizability on three NLP tasks (dialogue act classification, question answering, hate speech detection). To recognize user queries for explanations, we evaluate fine-tuned and few-shot prompting models and implement a novel Adapter-based approach. We then conduct two user studies on (1) the perceived correctness and helpfulness of the dialogues, and (2) the simulatability, i.e. how objectively helpful dialogical explanations are for humans in figuring out the model's predicted label when it's not shown. We found rationalization and feature attribution were helpful in explaining the model behavior. Moreover, users could more reliably predict the model outcome based on an explanation dialogue rather than one-off explanations.

Saliency maps can explain a neural model's predictions by identifying important input features. They are difficult to interpret for laypeople, especially for instances with many features. In order to make them more accessible, we formalize the underexplored task of translating saliency maps into natural language and compare methods that address two key challenges of this approach -- what and how to verbalize. In both automatic and human evaluation setups, using token-level attributions from text classification tasks, we compare two novel methods (search-based and instruction-based verbalizations) against conventional feature importance representations (heatmap visualizations and extractive rationales), measuring simulatability, faithfulness, helpfulness and ease of understanding. Instructing GPT-3.5 to generate saliency map verbalizations yields plausible explanations which include associations, abstractive summarization and commonsense reasoning, achieving by far the highest human ratings, but they are not faithfully capturing numeric information and are inconsistent in their interpretation of the task. In comparison, our search-based, model-free verbalization approach efficiently completes templated verbalizations, is faithful by design, but falls short in helpfulness and simulatability. Our results suggest that saliency map verbalization makes feature attribution explanations more comprehensible and less cognitively challenging to humans than conventional representations.

Past work in natural language processing interpretability focused mainly on popular classification tasks while largely overlooking generation settings, partly due to a lack of dedicated tools. In this work, we introduce Inseq, a Python library to democratize access to interpretability analyses of sequence generation models. Inseq enables intuitive and optimized extraction of models' internal information and feature importance scores for popular decoder-only and encoder-decoder Transformers architectures. We showcase its potential by adopting it to highlight gender biases in machine translation models and locate factual knowledge inside GPT-2. Thanks to its extensible interface supporting cutting-edge techniques such as contrastive feature attribution, Inseq can drive future advances in explainable natural language generation, centralizing good practices and enabling fair and reproducible model evaluations.