Understanding experienced segregation in urban daily life is crucial for addressing societal inequalities and fostering inclusivity. The abundance of user-generated reviews on social media encapsulates nuanced perceptions and feelings associated with different places, offering rich insights into segregation. However, leveraging this data poses significant challenges due to its vast volume, ambiguity, and confluence of diverse perspectives. To tackle these challenges, we propose using Large Language Models (LLMs) to automate online review mining for segregation prediction. We design a Reflective LLM Coder to digest social media content into insights consistent with real-world feedback, and eventually produce a codebook capturing key dimensions that signal segregation experience, such as cultural resonance and appeal, accessibility and convenience, and community engagement and local involvement. Guided by the codebook, LLMs can generate both informative review summaries and ratings for segregation prediction. Moreover, we design a REasoning-and-EMbedding (RE'EM) framework, which combines the reasoning and embedding capabilities of language models to integrate multi-channel features for segregation prediction. Experiments on real-world data demonstrate that our framework greatly improves prediction accuracy, with a 22.79% elevation in R2 and a 9.33% reduction in MSE. The derived codebook is generalizable across three different cities, consistently improving prediction accuracy. Moreover, our user study confirms that the codebook-guided summaries provide cognitive gains for human participants in perceiving POIs' social inclusiveness. Our study marks an important step toward understanding implicit social barriers and inequalities, demonstrating the great potential of promoting social inclusiveness with AI.

Human mobility behaviours are closely linked to various important societal problems such as traffic congestion, and epidemic control. However, collecting mobility data can be prohibitively expensive and involves serious privacy issues, posing a pressing need for high-quality generative mobility models. Previous efforts focus on learning the behaviour distribution from training samples, and generate new mobility data by sampling the learned distributions. They cannot effectively capture the coherent intentions that drive mobility behavior, leading to low sample efficiency and semantic-awareness. Inspired by the emergent reasoning ability in LLMs, we propose a radical perspective shift that reformulates mobility generation as a commonsense reasoning problem. In this paper, we design a novel Mobility Generation as Reasoning (MobiGeaR) framework that prompts LLM to recursively generate mobility behaviour. Specifically, we design a context-aware chain-of-thoughts prompting technique to align LLMs with context-aware mobility behaviour by few-shot in-context learning. Besides, MobiGeaR employ a divide-and-coordinate mechanism to exploit the synergistic effect between LLM reasoning and mechanistic gravity model. It leverages the step-by-step LLM reasoning to recursively generate a temporal template of activity intentions, which are then mapped to physical locations with a mechanistic gravity model. Experiments on two real-world datasets show MobiGeaR achieves state-of-the-art performance across all metrics, and substantially reduces the size of training samples at the same time. Besides, MobiGeaR also significantly improves the semantic-awareness of mobility generation by improving the intention accuracy by 62.23% and the generated mobility data is proven effective in boosting the performance of downstream applications. The implementation of our approach is available in the paper.