Task-oriented Dialog (ToD) systems have to solve multiple subgoals to accomplish user goals, whereas feedback is often obtained only at the end of the dialog. In this work, we propose SUIT (SUbgoal-aware ITerative Training), an iterative training approach for improving ToD systems. We sample dialogs from the model we aim to improve and determine subgoals that contribute to dialog success using distant supervision to obtain high quality training samples. We show how this data improves supervised fine-tuning or, alternatively, preference learning results. SUIT is able to iteratively generate more data instead of relying on fixed static sets. SUIT reaches new state-of-the-art performance on a popular ToD benchmark.

Calibrating verbalized probabilities presents a novel approach for reliably assessing and leveraging outputs from black-box Large Language Models (LLMs). Recent methods have demonstrated improved calibration by applying techniques like Platt scaling or temperature scaling to the confidence scores generated by LLMs. In this paper, we explore the calibration of verbalized probability distributions for discriminative tasks. First, we investigate the capability of LLMs to generate probability distributions over categorical labels. We theoretically and empirically identify the issue of re-softmax arising from the scaling of verbalized probabilities, and propose using the invert softmax trick to approximate the "logit" by inverting verbalized probabilities. Through extensive evaluation on three public datasets, we demonstrate: (1) the robust capability of LLMs in generating class distributions, and (2) the effectiveness of the invert softmax trick in estimating logits, which, in turn, facilitates post-calibration adjustments.