Patients are increasingly turning to online health Q&A communities for social support to improve their well-being. However, when this support received does not align with their specific needs, it may prove ineffective or even detrimental. This necessitates a model capable of identifying the social support needs in questions. However, training such a model is challenging due to the scarcity and class imbalance issues of labeled data. To overcome these challenges, we follow the computational design science paradigm to develop a novel framework, Hybrid Approach for SOcial Support need classification (HA-SOS). HA-SOS integrates an answer-enhanced semi-supervised learning approach, a text data augmentation technique leveraging large language models (LLMs) with reliability- and diversity-aware sample selection mechanism, and a unified training process to automatically label social support needs in questions. Extensive empirical evaluations demonstrate that HA-SOS significantly outperforms existing question classification models and alternative semi-supervised learning approaches. This research contributes to the literature on social support, question classification, semi-supervised learning, and text data augmentation. In practice, our HA-SOS framework facilitates online Q&A platform managers and answerers to better understand users' social support needs, enabling them to provide timely, personalized answers and interventions.

In this paper, we propose a deep residual network-based method, namely the DiCOVA-Net, to identify COVID-19 infected patients based on the acoustic recording of their coughs. Since there are far more healthy people than infected patients, this classification problem faces the challenge of imbalanced data. To improve the model's ability to recognize minority class (the infected patients), we introduce data augmentation and cost-sensitive methods into our model. Besides, considering the particularity of this task, we deploy some fine-tuning techniques to adjust the pre-training ResNet50. Furthermore, to improve the model's generalizability, we use ensemble learning to integrate prediction results from multiple base classifiers generated using different random seeds. To evaluate the proposed DiCOVA-Net's performance, we conducted experiments with the DiCOVA challenge dataset. The results show that our method has achieved 85.43\% in AUC, among the top of all competing teams.