We present a study of retrieval-augmented language models (LMs) on long-form question answering. We analyze how retrieval augmentation impacts different LMs, by comparing answers generated from models while using the same evidence documents, and how differing quality of retrieval document set impacts the answers generated from the same LM. We study various attributes of generated answers (e.g., fluency, length, variance) with an emphasis on the attribution of generated long-form answers to in-context evidence documents. We collect human annotations of answer attribution and evaluate methods for automatically judging attribution. Our study provides new insights on how retrieval augmentation impacts long, knowledge-rich text generation of LMs. We further identify attribution patterns for long text generation and analyze the main culprits of attribution errors. Together, our analysis reveals how retrieval augmentation impacts long knowledge-rich text generation and provide directions for future work.

Retrieving documents and prepending them in-context at inference time improves performance of language model (LMs) on a wide range of tasks. However, these documents, often spanning hundreds of words, make inference substantially more expensive. We propose compressing the retrieved documents into textual summaries prior to in-context integration. This not only reduces the computational costs but also relieves the burden of LMs to identify relevant information in long retrieved documents. We present two compressors -- an extractive compressor which selects useful sentences from retrieved documents and an abstractive compressor which generates summaries by synthesizing information from multiple documents. Both compressors are trained to improve LMs' performance on end tasks when the generated summaries are prepended to the LMs' input, while keeping the summary concise.If the retrieved documents are irrelevant to the input or offer no additional information to LM, our compressor can return an empty string, implementing selective augmentation.We evaluate our approach on language modeling task and open domain question answering task. We achieve a compression rate of as low as 6% with minimal loss in performance for both tasks, significantly outperforming the off-the-shelf summarization models. We show that our compressors trained for one LM can transfer to other LMs on the language modeling task and provide summaries largely faithful to the retrieved documents.

In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic support to postpartum caregivers, leveraging both rule-based and generative models. We present and evaluate the performance of our chatbots using both machine-based metrics and human-based questionnaires. Overall, our rule-based model achieves the best performance, with outputs that are close to ground truth reference and contain the highest levels of empathy. Human users prefer the rule-based chatbot over the generative chatbot for its context-specific and human-like replies. Our generative chatbot also produced empathetic responses and was described by human users as engaging. However, limitations in the training dataset often result in confusing or nonsensical responses. We conclude by discussing practical benefits of rule-based vs. generative models for supporting individuals with mental health challenges. In light of the recent surge of ChatGPT and BARD, we also discuss the possibilities and pitfalls of large language models for digital mental healthcare.

We present the first unified study of the efficiency of self-attention-based Transformer variants spanning text, speech and vision. We identify input length thresholds (tipping points) at which efficient Transformer variants become more efficient than vanilla models, using a variety of efficiency metrics (latency, throughput, and memory). To conduct this analysis for speech, we introduce L-HuBERT, a novel local-attention variant of a self-supervised speech model. We observe that these thresholds are (a) much higher than typical dataset sequence lengths and (b) dependent on the metric and modality, showing that choosing the right model depends on modality, task type (long-form vs. typical context) and resource constraints (time vs. memory). By visualising the breakdown of the computational costs for transformer components, we also show that non-self-attention components exhibit significant computational costs. We release our profiling toolkit at https://github.com/ajd12342/profiling-transformers .

Long-form question answering systems provide rich information by presenting paragraph-level answers, often containing optional background or auxiliary information. While such comprehensive answers are helpful, not all information is required to answer the question (e.g. users with domain knowledge do not need an explanation of background). Can we provide a concise version of the answer by summarizing it, while still addressing the question? We conduct a user study on summarized answers generated from state-of-the-art models and our newly proposed extract-and-decontextualize approach. We find a large proportion of long-form answers (over 90%) in the ELI5 domain can be adequately summarized by at least one system, while complex and implicit answers are challenging to compress. We observe that decontextualization improves the quality of the extractive summary, exemplifying its potential in the summarization task. To promote future work, we provide an extractive summarization dataset covering 1K long-form answers and our user study annotations. Together, we present the first study on summarizing long-form answers, taking a step forward for QA agents that can provide answers at multiple granularities.

Long-form question answering (LFQA) enables answering a wide range of questions, but its flexibility poses enormous challenges for evaluation. We perform the first targeted study of the evaluation of long-form answers, covering both human and automatic evaluation practices. We hire domain experts in seven areas to provide preference judgments over pairs of answers, along with free-form justifications for their choices. We present a careful analysis of experts' evaluation, which focuses on new aspects such as the comprehensiveness of the answer. Next, we examine automatic text generation metrics, finding that no existing metrics are predictive of human preference judgments. However, some metrics correlate with fine-grained aspects of answers (e.g., coherence). We encourage future work to move away from a single "overall score" of the answer and adopt a multi-faceted evaluation, targeting aspects such as factuality and completeness. We publicly release all of our annotations and code to spur future work into LFQA evaluation.

We propose an unsupervised speech-to-speech translation (S2ST) system that does not rely on parallel data between the source and target languages. Our approach maps source and target language speech signals into automatically discovered, discrete units and reformulates the problem as unsupervised unit-to-unit machine translation. We develop a three-step training procedure that involves (a) pre-training an unit-based encoder-decoder language model with a denoising objective (b) training it with word-by-word translated utterance pairs created by aligning monolingual text embedding spaces and (c) running unsupervised backtranslation bootstrapping off of the initial translation model. Our approach avoids mapping the speech signal into text and uses speech-to-unit and unit-to-speech models instead of automatic speech recognition and text to speech models. We evaluate our model on synthetic-speaker Europarl-ST English-German and German-English evaluation sets, finding that unit-based translation is feasible under this constrained scenario, achieving 9.29 ASR-BLEU in German to English and 8.07 in English to German.

Evidence retrieval is a core part of automatic fact-checking. Prior work makes simplifying assumptions in retrieval that depart from real-world use cases: either no access to evidence, access to evidence curated by a human fact-checker, or access to evidence available long after the claim has been made. In this work, we present the first fully automated pipeline to check real-world claims by retrieving raw evidence from the web. We restrict our retriever to only search documents available prior to the claim's making, modeling the realistic scenario where an emerging claim needs to be checked. Our pipeline includes five components: claim decomposition, raw document retrieval, fine-grained evidence retrieval, claim-focused summarization, and veracity judgment. We conduct experiments on complex political claims in the ClaimDecomp dataset and show that the aggregated evidence produced by our pipeline improves veracity judgments. Human evaluation finds the evidence summary produced by our system is reliable (it does not hallucinate information) and relevant to answering key questions about a claim, suggesting that it can assist fact-checkers even when it cannot surface a complete evidence set.

Pre-trained language models (LMs) are used for knowledge intensive tasks like question answering, but their knowledge gets continuously outdated as the world changes. Prior work has studied targeted updates to LMs, injecting individual facts and evaluating whether the model learns these facts while not changing predictions on other contexts. We take a step forward and study LMs' abilities to make inferences based on injected facts (or propagate those facts): for example, after learning that something is a TV show, does an LM predict that you can watch it? We study this with two cloze-style tasks: an existing dataset of real-world sentences about novel entities (ECBD) as well as a new controlled benchmark with manually designed templates requiring varying levels of inference about injected knowledge. Surprisingly, we find that existing methods for updating knowledge (gradient-based fine-tuning and modifications of this approach) show little propagation of injected knowledge. These methods improve performance on cloze instances only when there is lexical overlap between injected facts and target inferences. Yet, prepending entity definitions in an LM's context improves performance across all settings, suggesting that there is substantial headroom for parameter-updating approaches for knowledge injection.

Identifying the difference between two versions of the same article is useful to update knowledge bases and to understand how articles evolve. Paired texts occur naturally in diverse situations: reporters write similar news stories and maintainers of authoritative websites must keep their information up to date. We propose representing factual changes between paired documents as question-answer pairs, where the answer to the same question differs between two versions. We find that question-answer pairs can flexibly and concisely capture the updated contents. Provided with paired documents, annotators identify questions that are answered by one passage but answered differently or cannot be answered by the other. We release DIFFQG which consists of 759 QA pairs and 1153 examples of paired passages with no factual change. These questions are intended to be both unambiguous and information-seeking and involve complex edits, pushing beyond the capabilities of current question generation and factual change detection systems. Our dataset summarizes the changes between two versions of the document as questions and answers, studying automatic update summarization in a novel way.