Large language models (LLMs) have demonstrated remarkable performance in a wide range of natural language tasks. However, as these models continue to grow in size, they face significant challenges in terms of computational costs. Additionally, LLMs often lack efficient domain-specific understanding, which is particularly crucial in specialized fields such as aviation and healthcare. To boost the domain-specific understanding, we propose, KITLM, a novel knowledge base integration approach into language model through relevant information infusion. By integrating pertinent knowledge, not only the performance of the language model is greatly enhanced, but the model size requirement is also significantly reduced while achieving comparable performance. Our proposed knowledge-infused model surpasses the performance of both GPT-3.5-turbo and the state-of-the-art knowledge infusion method, SKILL, achieving over 1.5 times improvement in exact match scores on the MetaQA. KITLM showed a similar performance boost in the aviation domain with AeroQA. The drastic performance improvement of KITLM over the existing methods can be attributed to the infusion of relevant knowledge while mitigating noise. In addition, we release two curated datasets to accelerate knowledge infusion research in specialized fields: a) AeroQA, a new benchmark dataset designed for multi-hop question-answering within the aviation domain, and b) Aviation Corpus, a dataset constructed from unstructured text extracted from the National Transportation Safety Board reports. Our research contributes to advancing the field of domain-specific language understanding and showcases the potential of knowledge infusion techniques in improving the performance of language models on question-answering.

Contrastive explanations for understanding the behavior of black box models has gained a lot of attention recently as they provide potential for recourse. In this paper, we propose a method Contrastive Attributed explanations for Text (CAT) which provides contrastive explanations for natural language text data with a novel twist as we build and exploit attribute classifiers leading to more semantically meaningful explanations. To ensure that our contrastive generated text has the fewest possible edits with respect to the original text, while also being fluent and close to a human generated contrastive, we resort to a minimal perturbation approach regularized using a BERT language model and attribute classifiers trained on available attributes. We show through qualitative examples and a user study that our method not only conveys more insight because of these attributes, but also leads to better quality (contrastive) text. Moreover, quantitatively we show that our method is more efficient than other state-of-the-art methods with it also scoring higher on benchmark metrics such as flip rate, (normalized) Levenstein distance, fluency and content preservation.

Site Reliability Engineers (SREs) play a key role in issue identification and resolution. After an issue is reported, SREs come together in a virtual room (collaboration platform) to triage the issue. While doing so, they leave behind a wealth of information which can be used later for triaging similar issues. However, usability of the conversations offer challenges due to them being i) noisy and ii) unlabelled. This paper presents a novel approach for issue artefact extraction from the noisy conversations with minimal labelled data. We propose a combination of unsupervised and supervised model with minimum human intervention that leverages domain knowledge to predict artefacts for a small amount of conversation data and use that for fine-tuning an already pretrained language model for artefact prediction on a large amount of conversation data. Experimental results on our dataset show that the proposed ensemble of unsupervised and supervised model is better than using either one of them individually.

Entity typing (ET) is the problem of assigning labels to given entity mentions in a sentence. Existing works for ET require knowledge about the domain and target label set for a given test instance. ET in the absence of such knowledge is a novel problem that we address as ET in the wild. We hypothesize that the solution to this problem is to build supervised models that generalize better on the ET task as a whole, rather than a specific dataset. In this direction, we propose a Collective Learning Framework (CLF), which enables learning from diverse datasets in a unified way. The CLF first creates a unified hierarchical label set (UHLS) and a label mapping by aggregating label information from all available datasets. Then it builds a single neural network classifier using UHLS, label mapping, and a partial loss function. The single classifier predicts the finest possible label across all available domains even though these labels may not be present in any domain-specific dataset. We also propose a set of evaluation schemes and metrics to evaluate the performance of models in this novel problem. Extensive experimentation on seven diverse real-world datasets demonstrates the efficacy of our CLF.

The goal behind Domain Adaptation (DA) is to leverage the labeled examples from a source domain so as to infer an accurate model in a target domain where labels are not available or in scarce at the best. A state-of-the-art approach for the DA is due to (Ganin et al. 2016), known as DANN, where they attempt to induce a common representation of source and target domains via adversarial training. This approach requires a large number of labeled examples from the source domain to be able to infer a good model for the target domain. However, in many situations obtaining labels in the source domain is expensive which results in deteriorated performance of DANN and limits its applicability in such scenarios. In this paper, we propose a novel approach to overcome this limitation. In our work, we first establish that DANN reduces the original DA problem into a semi-supervised learning problem over the space of common representation. Next, we propose a learning approach, namely TransDANN, that amalgamates adversarial learning and transductive learning to mitigate the detrimental impact of limited source labels and yields improved performance. Experimental results (both on text and images) show a significant boost in the performance of TransDANN over DANN under such scenarios. We also provide theoretical justification for the performance boost.