Azure Core workload insights have time-series data with different metric units. Faults or Anomalies are observed in these time-series data owing to faults observed with respect to metric name, resources region, dimensions, and its dimension value associated with the data. For Azure Core, an important task is to highlight faults or anomalies to the user on a dashboard that they can perceive easily. The number of anomalies reported should be highly significant and in a limited number, e.g., 5-20 anomalies reported per hour. The reported anomalies will have significant user perception and high reconstruction error in any time-series forecasting model. Hence, our task is to automatically identify 'high significant anomalies' and their associated information for user perception.

Reducing the number of failures in a production system is one of the most challenging problems in technology driven industries, such as, the online retail industry. To address this challenge, change management has emerged as a promising sub-field in operations that manages and reviews the changes to be deployed in production in a systematic manner. However, it is practically impossible to manually review a large number of changes on a daily basis and assess the risk associated with them. This warrants the development of an automated system to assess the risk associated with a large number of changes. There are a few commercial solutions available to address this problem but those solutions lack the ability to incorporate domain knowledge and continuous feedback from domain experts into the risk assessment process. As part of this work, we aim to bridge the gap between model-driven risk assessment of change requests and the assessment of domain experts by building a continuous feedback loop into the risk assessment process. Here we present our work to build an end-to-end machine learning system along with the discussion of some of practical challenges we faced related to extreme skewness in class distribution, concept drift, estimation of the uncertainty associated with the model's prediction and the overall scalability of the system.