House lawmakers launch investigation of face-scan contractor ID.me

In a sweeping ten-page letter addressed to ID.me chief executive Blake Hall, lawmakers requested that the company turn over detailed records about its contracts with federal, state and local governments, as well as answer questions about how it investigates potential inaccuracies in its systems. Lawmakers write that they have "serious concerns" about ten federal agencies and 30 state governments contracting with ID.me, given questions about the accuracy of the facial recognition service and reports of long delays in using the service to access pandemic assistance.