Man sues Macy's, saying false facial recognition match led to jail assault

Police departments have said generally that they use facial matches only as an investigative lead and that criminal charges should come only in cases where other evidence can be found. But Murphy's lawsuit suggests that it played a critical role in steering officers to him in the first place, and that the confidence authorities placed in the automated results may have "primed" witnesses and investigators to believe Murphy was at fault without substantial evidence.