John Fremont of Accenture on How AI is Reshaping the Future of Business

John Fremont is the Go to Market lead for Artificial Intelligence at Accenture in North America. Previously the Chief Revenue Officer and a managing partner at Chaotic Moon (acquired by Accenture in mid-2015) and the Global head of Digital Product Creation for Accenture, Fremont has been in the AI space for years, driving clients and partners to understand the impact and complexity of the impending transformation. He contributed to a recent Salesforce panel on Artificial Intelligence, and we took some time with him to discuss his take on the impact of AI on business. I think the fundamentals of business strategy will stay quite consistent - in the sense that the overarching goals will still be to create more efficiency, drive more profitability and the like. However, there is a major shift underway - in which a company's operations and their interactions with customers are taking place increasingly in the digital world. This digitalization allows for a lot more data collection.