How the IoT interacts with human language - Internet of Business

Swedish Natural Language Interaction (NLI) specialist Artificial Solutions has launched its Teneo Analytics suite. The software aims to provide predictive metrics on conversations between humans and the technology that they use. The suite is comprised of three modules: Teneo Insight, Teneo Discovery and Teneo Analytics API. It works to crunch raw unstructured conversational data from sources such as virtual assistants, live chat, call transcripts and emails. Access to this data is hoped to increase insight into customer preferences and decision-making, allowing companies to fully personalize the way they interact with each individual consumer.