Survey Sees Only a Basic Mastery of AI in the Enterprise - Digital CxO

Heading into 2023, a survey of 2,500 senior technology leaders and executives across thirteen industries finds that despite recent advances, most enterprise organizations are a long way from mastering artificial intelligence (AI). Conducted by the Infosys Knowledge Institute, the survey finds that 63% of AI models function only at basic sense (36%) or understand capability (27%), are not autonomous and often fall short on data verification, data practices and data strategies. Most organizations, however, are still new to AI with 81% of respondents deploying their first true AI system in only the past four years, with 50% deploying in the last two years. Only a quarter of respondents (26%) said they are highly satisfied with their data and AI tools, with the highest rates in the financial services sector outpacing all other industries by a wide margin, the survey finds. Nevertheless, the survey also suggests organizations can generate more than $460 billion in incremental profit if they improve data practices, trust in advanced AI and integrate AI with business operations.