bpmNEXT 2018 Demonstrates Next Gen Processes

There were some interesting and intense demos of how process would change over time. We all saw process linking with decision management, customer journeys, IoT, process mining, advanced analytics, AI, RPA, Robots, Blockchain, voice and image recognition. There were many dimensions of process evolution practically demonstrated in 30 minute segments. It was clear that process will be involved with significant innovation in the evolving digital world and that transformation is doable in increments. While most of the participants were vendors, there were notable visionary end users like Quicken Loans (the designers of customer journey called "Rocket Mortgage").