How to hang on to AI's advantage

As businesses use artificial intelligence to respond to the pandemic, 2020 marks the start of a mainstream AI adoption era in the enterprise. The technology, in physical and digital form, will couple with human teams to elevate their efficiency, while AI will touch practically every software platform involved in daily work. This is the reality portrayed in Deloitte's State of AI in the Enterprise report, a global survey of 2,700 IT and line of business executives released Tuesday. Three-quarters of AI-adopters expect the technology will be integrated into all enterprise applications in the next three years. For 73% of respondents, deployment of AI within their technology ecosystem is currently "very" or "critically" important to their business.