How AI will elevate IT

Artificial Intelligence (AI) can and will underpin many of the upcoming changes affecting organizations as a whole, but especially IT departments. AI is being hailed as the cornerstone of the Fourth Industrial Revolution, with the potential to completely overhaul the way we live and work. Much of the focus around AI has been on the threat to jobs and displacing the need for humans; savvy organisations already realise that the real risk around this emerging technology is failure to embrace the productivity benefits on offer. IT departments not already involved in AI projects should move quickly to understand how the technology can improve their performance and that of the wider organization, as it will be down to them to embed AI across business applications and IT platforms. Thanks to recent advancements in machine learning, and the convergence of cloud compute power and big data, AI is finally making its way into the mainstream, with user-friendly systems available for organizations of all shapes and sizes.