Artificial Intelligence: Is the honeymoon over?

Last year, advisory firm Forrester noted that, "The honeymoon for enterprises naively celebrating the cure-all promises of artificial intelligence (AI) technologies is over… AI and all other new technologies like big data and cloud computing still require hard work." Given that 70 percent of enterprises expect to implement AI this year, including Schneider Electric, I would like to offer three concrete ways companies can seize the business value that I strongly believe AI promises. Integrating an AI strategy can seem like a daunting task as Forrester analysts point out, so we recommend that any company embarking on this journey start with a pragmatic, practical approach to individual AI projects. Ask upfront: "Which problem can I solve with an AI-enabled digital solution?" This question always prompts our R&D process to lead with the customer challenge in mind.