Social Selling: The Symbiosis of Human and Technology - Digital Leadership Associates

This isn't another post about how we are about to be overrun by cyborgs and that this is the end of humanity as we know it. What is evident, however, is that the sales and marketing functions are about to move into an entirely new era. Their roles are being fundamentally changed by technology. This is a blend of AI, machine learning, data analytics, video, voice and automation. Central to all of it is the customer buying behaviour.