Putting AI-enhanced analytics at the heart of retail customer experience - OpenText Blogs

Last Sunday, my husband and I went to visit our daughter. As we drove, my cell informed me that we were 30 minutes from our destination. I hadn't told it where we were going – there wasn't an appointment on my calendar. The cell had worked out this was a trip we regularly take on a Sunday and was able to provide us with useful information based on that knowledge. This is just an everyday example of how quickly Artificial Intelligence (AI) is becoming a normal part of our lives.