Responsible AI: how to build trust and confidence

Artificial intelligence (AI) is emerging as the defining technology of our age, with many industries already utilising AI in some form. And as humans and machines collaborate more closely, and innovations come out of the research lab and into the mainstream, AI offers transformational possibilities for consumers, businesses and society as a whole. AI has the potential to transform business models – a new industrial revolution. But without assurance over the strategy, how it is implemented and the subsequent outputs and outcomes, boards are wary of giving the green light to AI. And if they do go ahead, they risk operating in the dark.