Artificial Intelligence: The future of finance?

Stock markets are overrun with AI traders, and Swedish banks now use AI chatbots or'virtual consultants' to answer client's queries; a move echoed by Discovery Health, Absa Bank and Lancewood. Discovery Health unveiled its artificially intelligent Virtual Agent on July 5. "At the JSE we don't have AI deployed in our environment, but it is possible that some of our member firms may have deployed AI as part of algorithmic trading," says Tshwantsho Matsena, information officer at the Johannesburg Stock Exchange. In the dealing room, AI is processing massive amounts of data and turning it into decision support."