Be kind to artificial intelligence

Mike Finley is a co-founder of AnswerRocket in charge of natural language processing and machine learning. Big innovations come in unexpected bursts. We grow accustomed to life and work as we know it, until something apparently simple brings about bold change. For example, we used phones for 100 years, but making them mobile transformed the world; we had the Internet for decades before the Web browser put digital education, entertainment and shopping in the hands of billions; and we documented our lives with physical pictures, paper records, CD-ROMs and thumb drives until Jeff Bezos brought us "the cloud." When individual creativity is enhanced by technical ingenuity, new behaviors and capabilities emerge.