Humanizing Robo-Consulting

We're now 10 months into 2018, and it's already evident that the term of the year in consulting will be robotics. Although techno-pessimists may prophesy that massive unemployment will hit skilled professionals (for example, see a report by two Oxford academics claiming that 47 percent of current American jobs are at ''high risk'' of being automated within the next 20 years, or Rise of the Robots: Technology and the Threat of a Jobless Future--a vision, virtually, of economic Armageddon), the helping industry is ripe for major disruption indeed. Numerous advisory jobs (such as medical consultants, lawyers, financial advisors, and management consultants) often involve going through a similar workflow: collecting data analyzing the data interpreting the results putting forward recommendations executing the action plan. In reality, artificial intelligence (AI) has already been at our service. In what follows, I will look into four positive AI-driven cases in point, and offer some preliminary recommendations on how the robo-advice industry can become more humane.