Our ChatGPT Interview Shows AI Future in Banking Is Scary-Good

The topic of how artificial intelligence can transform banking continues to get a massive amount of attention. With data in abundance, and the need to improve efficiency and create better customer experiences, every new evolution of AI creates opportunities, while also raising questions around privacy, biases, the impact on the human workforce, and changes in existing business models. One of the most talked about advances in the deployment of AI occurred on November 30, when OpenAI released ChatGPT, deemed "the most advanced, user-friendly chatbot to enter the public domain." ChatGPT can create high-level content, respond to customer inquiries, assist with research, and provide perspectives on current trends. OpenAI, a nonprofit company, was founded in 2015 by Sam Altman, Elon Musk and other Silicon Valley investors.