Intelligent automation depends on these 4 cornerstones

There has been more than a modicum of buzz around what IDC calls intelligent process automation and what Gartner calls hyperautomation. In both cases, these terms refer to the integrated deployment of digital technologies such as robotic process automation (RPA), intelligent business process management suites (iBPMS), artificial intelligence, process mining, etc. Integrating digital technologies is far from a new concept. MIT and Deloitte advocated this approach back in the day when everyone was focused on social, mobile, analytics, and cloud (SMAC). Digital transformation is a complex undertaking. Frankly, the track record on digital transformation success is dismal, with as few as 30% of such initiatives succeeding. The integration of digital technologies may just be the lever that leads to more success.