Rise of the Chat Bots

VentureBeat has an article titled: "Rise of the Chatbots and Why You Should Care" I decided to set a stopwatch for placing a real order on Mezi and one on my own. Since the chatbot A.I. only works for flowers, flights, and hotels, I searched for a flight to San Francisco. My own search took about 15 minutes, start to finish. I asked about a flight from MSP to SFO, and a chatbot (plus a human rep) got to work. While it took half an hour to get the results, it took me 30 seconds.