Harnessing Semiotics and Discourse Communities to Understand User Intent - KDnuggets

In our previous article we set out the rationale for basing the Natural Language Understanding component of our digital assistant on the linguistic principles of semiotics and Discourse communities. Semiotics helps us understand the importance of context to determining the meaning of a term and discourse communities provide us with the background context (mental model) by which to correctly interpret its meaning correctly. But how do we discover the discourses that exist for our smart phone application? In order to do this we focus on identifying the "jargon" terms that exist for each community. These are terms that are unique to that community that help in effective communication.