AI-Enabled Business Processes Advance Resilience and Agility

By now most organizations understand that the AI gap is widening; those who had already begun to use intelligent technologies to advance digitization initiatives, such as new business model development and strategic automation, have been able to meet and rise above many of the more urgent challenges arising from the COVID-19 pandemic. Furthermore, these resilient companies were able to withstand the challenges presented by the pandemic, while others who are still on the threshold of digital transformation are at even greater risk of falling behind their competitors. Companies need to become an intelligent business now and bring in artificial intelligence (AI) capabilities to help refresh business models, strategies, and processes so they can be future-ready and able to survive disruption. Organizations are looking to AI technologies to inject intelligence throughout their core capabilities, processes, and operations to achieve more robust business resilience and transform insights into action. AI-enabled business processes are a trend with the potential to rapidly accelerate the agility, innovation, responsiveness, and resilience needed to be adaptive to the speed of change characterized by current times.