Artificial Intelligence: The Future of Retail and Hospitality

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly changing the way things work, how, and how much we work. This is increasingly noticeable in restaurant ordering and in retail as well as in other industries. Both the retail and the hospitality industries are going to see tremendous innovation and change in the next few years. Most recently, contributing to this change, Encounter AI created Mai, the world's most advanced voice ordering assistant for retailers and restaurants that also provides accessibility for the blind. Encounter AI was founded in September 2018 when the company's CEO and co-founder Derrick Johnson decided to take his experience as a former fast-food employee and investor to create a solution that could be able to simplify ordering.