5 Habits of Organizations With Successful AI

Nearly half of CIOs say they now employ artificial intelligence (AI) or intend to within the next 12 months. But how to make AI a core IT competency still eludes most organizations. Boards of directors, CEOs and customers want to use AI to power real improvements in customer and employee experience. Promoting positive habits to get the best value from the technology is an important way to make it more commonplace. "The idea that your habits are intentional is key to understanding how to address AI in this modern capacity," said Whit Andrews, Distinguished VP Analyst, during his session at virtual Gartner IT Symposium/Xpo 2020 . "Think about these habits in a way that is strategic; it'll make a huge difference."