How email holds us back, and Artificial Intelligence will move us forward – ReadWrite

I remember when email first arrived in the workplace. For years we had been sending memos (and actual carbon copies) in brown inter-office envelopes; then in 1994 all of a sudden everyone in my global company (Intel) could communicate by email at the click of a mouse. You could write a coworker on the other side of the planet and a reply would be waiting for you the next morning. Looking back, it is a marvel just how fast this heaven had turned into hell. In less than a year people were seeing their inbox as a major enemy.