Is There a Place for Human Comment Moderation in an Automated World? - Smart Moderation - Blog

Machine learning, artificial intelligent assistants, algorithms… the new frontier of automated tools and tech is making it easier than ever to streamline our work. Moderating your comments section is no different, with many platforms offering tools to help automate the task so you can focus your attention on other matters. In this increasingly automated world, is there even a role for the human comment moderator? First, let's delve into the pros and cons of comment moderation software. Thanks to automatic moderating, you can ensure a safe space for your community to discuss your brand free from profanity, abuse and spam, without having to keep a constant eye on the community.