A.I. strategy: Why big businesses need a 'transformer'

Incumbents like CBA are increasingly looking to A.I. technology to solve their business problems and are eyeing external tech partners to source those A.I. solutions. But these traditional companies have faced challenges nurturing meaningful collaborations that maximize the support they get from A.I. players. Only 1 in 5 incumbents found the right kind of A.I. player, like H20.ai is for CBA, that offers access to custom technology, as well as support for talent, training, and change management, prompting the incumbent to overhaul its processes. We call these A.I. players that provide such support transformers. For industry incumbents that are able to identify and effectively collaborate with a transformer, the value is clear.