Machine Learning Could Mean a Lot for People Management

Machine learning presents an opportunity for companies to efficiently and effectively complete structured back-office tasks. It also has the power to help managers perform their work at a higher level, and as a result, improve employee performance and engagement. People management is rife with trouble zones, according to a VentureBeat article by BetterWorks CEO and Co-founder Kris Duggan, from ineffective performance management processes to inherent biases that strain workplace relations and stagnate development and advancement for diverse employee groups. Smart machines could mitigate those issues. Duggan cited Accenture, SAP and Deloitte as companies that have done away with traditional performance management systems that included features like rankings in favor of technology to improve transparency around employee performance evaluations.