Machine Learning, Chatbots and AI March Into Business Use - The Chatbot

The hottest tech trends have exploded out of betas, labs and trials into everyday use cases for many businesses, with a raft of new products or developments. If your business isn't looking to take advantage of ML, AI and bots, it may not be in business for much longer. Every aspect of business will be transformed in some way by machine learning (ML) and AI. For example, bots are already taking over in human resources with the likes of TalView using ML to find candidates and using AI during the interview process. Other AIs, like Swedish recruitment robot Tengai are being used to help provide fair and unbiased interviews to avoid discrimination, an increasingly vital part of the hiring process.