Clinc: Voice AI That Learns Like A Human PYMNTS.com

Almost overnight, talking to one's computer or other electronics changed from being something people rarely did unless they were extremely angry (who hasn't yelled at a computer that ate their file?) to something that is well on its way to becoming as normal as flipping on a light switch or swiping a phone screen. There are even opportunities to talk to AI for those who don't want to use their voice. For about a year, an army of them have been on the loose on Facebook Messenger (among many, many other places) ready at a moment's notice to help. The problem with AI is that the concept is often somewhat better than the execution. PYMNTS CEO Karen Webster's long-running feud with Poncho, Facebook's Weather Cat AI is well-documented and becoming more acrimonious by the day. A handful of Amazon AI users have complained that, if one puts their Echo too close to the TV, Alexa might order you an unwanted pizza when a certain commercial comes on.