Automation and artificial intelligence could save banks more than $70 billion by 2025 Markets Insider

Banks could save billions of dollars by using technology such as automation and artificial intelligence, according to a study released Thursday by Accenture. By using technology to automate jobs or help employees at work, North American banks could save more than $70 billion by 2025, the study showed. Across the entire financial services industry, which includes banking, insurance, and capital markets, savings could be between $87 billion and $140 billion in the same time frame. "Massive social and technology change is creating a range of threats and challenges," for financial services firms, Accenture wrote. But, it also creates "the opportunity to unlock significant value through a new workforce, new ways of working, and new job roles."