What's next for banking with AI

What are some of the key trends in financial services that will further evolve in 2021? If the first two months of this year are any indication, 2021 will be an exceptional year for fintech development, especially in regard to new funding and partnership opportunities. We wrote about some of this earlier this year: from vertical integration to embedded finance, we see new opportunities and emerging business models for both incumbents and fintech startups, propelled by technologies such as artificial intelligence and cloud computing, ushered in by a centralized workforce and customer appetite for all things digital. But digital transformation is not just about tech disruptions, and technology isn't just about bits and bytes, just as Margaret Hamilton described the Apollo project as "a system of software, peopleware, hardware". Behind the push for digital transformation is a renewed focus on the unique characteristics that make us human.