Are Service Robots the Future of the Hospitality Industry?

Robotics and automation tools are moving into the hospitality sector faster than ever. Artificial intelligence and automation have become increasingly vital in enhancing guest experiences. Over the last few years, service robots have emerged as a popular trend. Experts believe that technology will create both opportunities and challenges for the industry. In this article at Hospitality Net, Reza Etemad-Sajadi and Lionel Saul explain the impact of AI in the hospitality industry.