How AI Is Catching Crooks in Call Centers

This article first appeared in Data Sheet, Fortune's daily newsletter on the top tech news. I was in Atlanta Thursday, and for the second time in two weeks I was reminded that Silicon Valley has no monopoly on innovation. I visited a company adjacent to Georgia Tech University called Pindrop, which makes voice authentication and security products used by financial services companies and the like to cut down on fraud. Its AI-driven software listens to customer responses and cuts down on annoying verification questions as well as fraudulent behavior. Pindrop has some mind-blowing capabilities.