Artificial Intelligence Is Ready For Prime Time, But Needs Full Executive Support

Finally, AI is ready for the mainstream. When your enterprise is handling transactions between 25 million sellers and 182 million buyers, supporting 1.5 billion listings, manual decision-making processes just won't cut. Such is the case with eBay, the mega commerce site, that has been employing artificial intelligence for more than a decade. As Forbes contributor Bernard Marr points out, eBay employs AI across a broad range of functions, "in personalization, search, insights, discovery and its recommendation systems along with computer vision, translation, natural language processing and more." As part of a massive operation with so much experience with AI, Mazen Rawashdeh, CTO of eBay, has plenty to say about the current state of enterprise AI.