All in the mix: AI is about augmentation, not just automation

AI is real to many of us in business. Yet much of the debate about machine learning, AI and the use of Big Data remains hyperbolic. Headlines screeching about robot takeovers and mass job losses might do well for click-rates. Data specialists and early adopters may wax lyrical about the technological advances being made, and how these processes far outstrip the capacity, speed and computational power of mere mortals. But both polarities are far behind the more complex, interesting reality – and they're missing out on the real news for us humans.