Goal-oriented flow assist: supporting low code data flow automation with natural language

As the world of business moves increasingly online -- a transformation turbocharged by the global COVID-19 pandemic -- enterprises have seen a massive increase in need to automate and integrate the various services they provide their customers. Consumers are increasingly turning to the internet for all their needs, from purchase comparison and shopping to customer support. At the same time, the tightening of the job and labor market has made it extremely difficult for companies to fill roles that demand highly specialized skills like customer care, application configuration, and back-end programming. A growing technology trend that seeks to support enterprises in improving the efficiency of their existing workforce, while keeping costs down, revolves around the concept of low code/no code (LCNC). Put simply, low code/no code aims to democratize access to complex processes and interfaces that might previously have required significant expertise, such as programming knowledge, by significantly lowering the learning curve to creating and using such processes and interfaces.