InsideSales' new study: AI is 'becoming a way of life' for sales - MarTech Today

"AI is becoming more than just mainstream," says a new study from sales acceleration platform InsideSales.com. Out today, "State of Artificial Intelligence for Sales & Marketing/2018 Report" (free, registration required) shows "most people in the industry understand that AI truly enhances a sales rep's role and makes it more efficient," VP of Marketing and report co-author Gabe Larsen told me via email. "But AI isn't a stand-in for humans," he noted. "People need to sell to people, and people want to buy from people they like." Only nine percent of respondents in the company's new survey believe that AI will replace sales reps in the next five years.