How AI is changing the rules of the game

Commercially-applied AI has expanded in recent years, driven by a combination of computing power, the availability of huge datasets and advances in machine learning (which includes deep learning). While often used for predictive analytics, as well as image and speech classification, machine learning can be combined with elements of'traditional' AI such as natural language processing, strategic planning and logical reasoning to deliver powerful autonomous agents. So how prevalent is AI? Outside of large tech companies that have been utilising AI in service delivery for a number of years, much of the innovation is still in its infancy and is largely confined to the lab in the form of proof of concepts or R&D. The focus for business now has to be on creating an environment which fosters successful transition into real world value delivery.