Build a RingCentral Virtual Voicemail Assistant for Your Business -- Part 2 - DZone AI

In part 1, I explained the voicemail capabilities of the RingCentral cloud communications system and AI solutions that can be employed to build an effective virtual voicemail assistant for your telephone customer services. I also showed you how to create and set up a dedicated extension for taking only voicemail messages and the overall workflow of a virtual voicemail assistant. In this article, I will walk through the essential steps to develop a web app -- a demo of virtual voicemail assistant for RingCentral Developers support, which can listen for new voicemail messages and perform the following tasks. The associated demo application is built using the Node JS Express Web application framework. Thus, for conveniences, I will use the Node JS SDKs provided by RingCentral, Monkey Learn, and Rev AI to access their services.