The Good, the Bad, the Ugly and the Truth About AI

In director Sergio Leone's classic film "The Good, The Bad and The Ugly," it was clear who filled each role. The star Clint Eastwood was "good," Lee Van Cleef was born to be "bad" and the cunning and "ugly" bandit was Eli Wallach. Today, the lines that separate good, bad and ugly have blurred; it's not easy to discern what's true and what's not. And for those of us in technology, the demands on sorting that out are critical and ongoing. Solving this problem is one of the drivers behind an important new feature in Genesys Dialog Engine.