Using artificial intelligence to disrupt financial institutions

First it was the mobile revolution that disrupted the banking system, now artificial intelligence (AI) is looking to make its mark. Finn.ai, a Vancouver, BC-based fintech company, is looking to digitally transform financial institutions and make banking easier for consumers by offering an AI-powered personal banking and financial management assistant. With Finn.ai's smart virtual assistant, banks can provide a personalized wealth manager for every single client at zero marginal cost, and through any conversational channel, such as text, Facebook Messenger and other Android or iOS apps. "Our AI-powered day-to-day banking concierge will help banks evolve from a utility to a value-added service," explains Ruby Lin, the company's growth and partnerships lead. "What banks can traditionally do through a web/mobile app, Finn.ai can do through a conversational interface: pay bills, transfer money to friends, check balances, find ATMs, find product information and customer support through a mix of AI and human interaction."