AI Is Coming for White-Collar Jobs, Too

Think AI is just coming for customer service jobs? Think again, say AI experts, who point to recent advances in large language models as evidence that white-collar and professional jobs will be disrupted too. Figuring out how AI and humans will coexist in the workplace is shaping up to be a key conversation for 2023 and beyond. "I think there are traditional white-collar businesses, white-collar professions that are going to be transformed by some of the innovation in large language models and AI technologies," said Peter Wang, the CEO of Anaconda, a provider of data science tools. "And that is going to create really interesting social and cultural dynamics that will basically settle out over the rest of this decade and reverberate into the 2030s."