Considerations When Planning an Automation Program

Automation platforms like Pega have capabilities that span tactical intent and strategic intent, namely Pega robotics, cognitive decision making, business function transformation, and analytics. If you include the possible machine learning capabilities residing on top of such platforms, practical adoption patterns and methods vary widely. Traditional development methodologies normally called for, like Agile, need to be used with the understanding that you're customizing your approach for automation initiatives. For example, the most successful preferred method for scaled business transformation would be Distributed Agile, which is nothing but user story-based incremental development done with geographically distributed teams. But if you have Pega robotics as the entry point, the development lifecycle actions follows the sequence of Assess, Record, Design, Unit Test, Verify, Soft Launch, Iterate and Manage Exceptions, and Full Launch.